Saturday, April 8, 2017

Samsung S7 Edge One day something Pink appeared

I was fortunate enough to be given a samsung Galaxy S7 Edge by my company to test drive. My motorola was older and had old software that was not being updated, and the battery started to really go downhill. So I swapped my SIM card and started using the Samsung. What a wonderful phone! Bright beautiful screen as Samsung is known for the best displays. My battery life lasted a day and a half almost (a little less if I was really hitting the phone hard) and the phone never hesitated or got stuck. The phone worked as a phone should work and I finally thought I found THE perfect phone. All the apps ran great and did not eat up a bunch of memory, the camera took some of the best pictures just as nice as my Motorola Droid Turbo pictures used to come out. The phone came with a Commuter Otter case and was in perfect condition. That was 6 months ago, then one day something showed up on the display. An uninvited pink line showed up on the right side and ran down the entire length of the display. I was horrified, I did not drop the phone, it ran in a case all the time, how could this happen what did I do?
I locked my phone and placed it on my desk next to me where it sat unused for a few hours as I was at work and busy with help desk issues. Lunch time came around, I had to run some errands so i grabbed the phone and went to the car. I took the phone out and unlocked it ready to connect the AUX cable to steam some music while driving, wait a minute... where is that pink line? Its gone! What the heck??? I locked the phone a few times and unlocked it wondering what was going on. Then put it out of my mind and went about the rest of my day. The phone was used more the rest of the day and the pink line was gone. I started to chalk it up to maybe it needed a reboot and so I rebooted it that evening back at home. The next day I woke up and unplugged my phone from the charger. I had to check for some emails and so I unlocked the phone and HELLO!! "Hello my name is pinky mcliney and Ill be your riding shot gun on the right side of your phone..." So there it is again. I was mystified I figured I must have done something to cause this and I wasn't sure what, I became convinced that I just had to go through the company warranty and get the phone repaired or replaced and I had a feeling that I may have a denied claim if they said well you dropped it and caused that. I was not looking forward to switching back to my old phone as it now felt outdated and slow. And I was really looking forward to getting the Android 7.0 Nougat on this Samsung to see what it would do.
Fast forward a week goes by and Pinky (the pink line) shows up a few times on and off, I found if I touched the upper right part of the screen it sometimes went away and stayed away for a long time. I did not go to warranty yet, I decided to live with it and I would go to support if it got worse. But then I was looking up stories for my blog and came across a post that said the same issue with the pink line. It was a story about people having the pink lines,

I was elated sort of, I didn't cause this? Is it a manufacture defect? Apparently so. I read more and more looking at people's comments waiting to see a long list of people who sent the phone back and got a replacement with no hassle. I did not find that. Instead there were a couple like that, but then others who said they were charged for the repair or told a high cost to replace. Then there were more reports of the pink line, ON THE REPLACEMENT DEVICES PEOPLE RECEIVED! So this is a bigger issue than I first thought. Guess what, my phone is still with me. I'm waiting on doing anything about pinky. The rest of the phone works still just as good as it first did 6 months ago. Even the battery is still holding up. My co worker who heads our mobile administration asked me the other day about the phone and if I wanted to get a warranty claim going, I told him no, and told him the stories and the news I found through my research. He agreed that was the best course of action, keep a wait and see stance to find out if Samsung was going to officially acknowledge the defect. So far they have not said anything and there is still an issue and people are not getting answers when they speak to Samsung outside the normal canned tech support responses.
I am a fan of Samsung, I have some of their televisions, I have the washer and dryer (yes it was the washer that had the off balance defect) I have almost all Samsung monitors for all of my computers as well as some of my family's computers. I tell everyone the best screens for a computer are from Samsung. But the company is starting to become a worry to me and my ability to recommend them to everyone is becoming less and less. They did fix the washer quickly, I had a warranty visit from a tech and a new bigger S screw was installed to keep the unit from breaking apart. But that issue along with the pink line issue, along with the Note 7 Battery issue and even some reports about bad TV software glitches has made it harder to trust that Samsung is doing QA well enough and will be able to make great products again that don't have defects. I watched the Galaxy S8 unboxed event. I heard the vow made by the Samsung Executive to get better at this and learn from the Note 7. I watched the video about how they are testing batteries and saw the stress test they run. It makes me feel a little better about Samsung. But this issue with the pink line needs to be addressed. Tell your customers if you can fix it. Tell us you at least have an engineer looking at it. Work with customers on a case by case basis if needed and try to fix or replace the phone. If you cannot fix the issue then at least have some kind of upgrade for the customers. Even if not a full replace to a new device if the customers device is a little older, then just provide the customers with some kind of better discount on a new phone. The Note 7 was a safety issue, the washing machine was a safety issue. This does not appear to cause the phone to become unsafe to use but it is a huge defect and makes the using of the phone more cumbersome it aggravates the user when it should not have to.
In a way it IS a safety the Safety of Samsung and their future sales and loyal customers. Samsung if you do not acknowledge this or look into it for your customers, they are going to turn away in droves. It will make your customers pause before they buy that beautiful new S8 and S8+ you came out with. Even corporate customers who love the Samsung devices, will edit their policies and tell their sales reps, "Show me all the Android devices but take Samsung out of the search" I think if this pink line is at least discussed by Samsung and acknowledged it will help. if you tell us it will take time to fix but you are looking at it, it will help us feel like you really care. Don't be a company that just bets on your name and won't take the time to listen to your customers. Help us get rid of the pink line AKA"Pinky Mcliney"

Saturday, March 18, 2017

When buying networking equipment cheap is not always the way to go

There is an old saying "Cheap is not always good, and good is not always cheap" This holds very true when looking at networking products. A lot of these products send your data through your network and get it to the computers for the users to see and use. If you purchase a product that turns out to be poorly designed, you will find your self with a lot of angry calls at the help desk and wonder why. I have seen cases where the users do not consult their help desk and they go out and buy a piece of equipment and buy the cheapest one they can find. Then they hook it up and have problems with connectivity and call the help desk to find out why. Those routers that are 39.99, there is a reason they are that price. They are not good. They will not last, or they have limited features, or they break down every other day. I had a case where a company who I worked for did this very thing. We had provided them with a medium grade business router. It had a dual WAN connection so you could have 2 internet providers for redundancy and it had some decent features on it to manage the device even from a remote location. It was a major name brand and was about 4 years old. It had come time to replace the device but before we were able to it stopped working leaving the users unable to connect to the internet or their cloud to do work. So rather than call the help desk and let us work with them to try to resolve the issue they went to the store and bought a 39 dollar consumer grade router. I don't even remember what the name was, it was a brand I had never even heard of. So they brought it back to the office and plugged it in and put the old one off to the side. Now not only did they run it without changing any configuration leaving it vulnerable to be hacked into, they did not have any idea that we had special settings in the old device telling it how to send data to specific devices that needed to be configured in a special way. Now keep in mind, at this location we have a monitor tool connected remotely that pings their internet connection and reports if the ping stops working. So in the morning I was alerted the site went down and saw it drop out. I reached out to the office to inquire if they were having issues and offer support but the person had already left to go to the store to buy the device. It was a small office with 3 people and 2 of them were out that day. So about an hour goes by and I see the monitor tell me they are back online, so I figure ok they had an internet issue from their provider and the provider fixed it. Great! Nothing to worry about....
What followed was half a day troubleshooting and trying to get things working with that junk device the users purchased! I almost immediately found out that they had switched out the device and because the IP scheme was different, printers that went by IP address could not find the network. The old setup had 192.168.0.X and the new device had the way too popular 192.168.1.X So I had to go in and change that setting to fix that problem. Then I had to adjust the DHCP to go from 100 to 200 not 2 to 150.... Those were easy fixes and after changing the WiFi built in to match what they used to have with the same password (which was pretty secure with numbers and symbols) things were looking up. Then I came to the part to add in firewall rules to forward ports to their respective devices... If you never did this basically you tell the router, if you see traffic coming from a port named 1088 for example: send that data to this address, That tells the router to take the traffic and send it to a specific device that needs data from the specific port address. This would have maybe worked if the developer working on the software for this router was not a complete bone head, who never worked with computers before... The interface to do this was mind boggling and even after I figured out what the hell they were trying to convey on the menus, the programming I put in to allow this did not work. So now the remote IP phones that were at worker's homes would not work. They had an IP based phone system and needed the workers to be able to work from home so we had implemented a PBX that would allow this. Sadly this would never work due to the poorly designed router, and we needed it sooner rather than later, as it was December in the North east and this area was prone to 20 inch snow storms... Now at this point, 3 hours into the call your ready to ask the user, why the **** did you go and buy this piece of **** without consulting me first???? But you cannot do that it is frowned upon and will cause tension on the other side of the phone call. Instead you must mute your phone take 3 deep breaths and then explain to them that they must hobble along today until you can overnight them the correct router they need to have their network run at optimal performance. You must also pray that there is a unit in stock in your storage and hope you can configure it and get it out the door to shipping by 3 pm... Luckily for this office, I did have a new unit in stock and was able to put all the settings in they needed, and was able to apply the latest firmware to give the device all the best security and feature patches the device manufacturer had. The only downside was the device was just a firewall/router without WiFi so they would have no WiFi as the WiFi units that tie together were not in stock and back ordered. The users were fine with this and said WiFi is not a huge deal and they could work without it for a few days. The silver lining on this was that when they got the new router that I sent over, we found a huge wiring issue that was causing network drops and the old router was not smart enough to tell them about it, but the new one did detect it in a rather off the wall way and thanks to its error logs I was able to find out this wire issue and have a tech go out and fix it. Now you might ask, "OK they spent 39.99 on the crap consumer grade router, how much did yours cost, 500 dollars? 750 dollars? 1000 dollars? Is it a large brand name that is huge and popular? "
No, the router we sent out is a Mid grade enterprise device and costs roughly 300 bucks with a 2 year warranty, that also includes a cloud log in to manage the device and there is no additional cost for that feature. So we didn't go top of the line for this new device but we did not go cheap either. Our idea has always been to get the users good hardware that will last, and suite the needs of the office without being too expensive and try to be future proof at the same time. The device we gave them fits that bill to a T and the company that makes it has been updating its firmware to add more features to give them more usability. These devices have been put into 95 percent of our locations we help manage and we don't have too many break down. We always try to make sure the locations know to contact us before they go and buy something so we can get them the right equipment. Spending money for a good product even if it is more money is always better in the long run when it comes to IT and hardware. You will improve the reliability of the network for users, and cut down on user frustration and wasted time calling the Help desk to fix an issue. So remember, Cheap is not always good and good is not always cheap.

Monday, March 6, 2017

Lenovo T460s Ultra book review

I was able to get my hands on one of Lenovo's newer ultrabooks to check out and test drive, the T460S. At 3 pounds with a nice clear 14 inch screen it is a perfect weight and size to take on trips and not be a heavy shoulder partner while standing in most lines during travel.
This model sports an i7 Cor Vpro running 2.6 GHZ and has 12 gigs of ram. It also has a 500GB ssd drive which helps keep things running very quick. This mix of hardware makes for a fast booting and fast running PC. The average boot time is about 14 seconds from a cold start! So shutting this unit down is not an issue you will be up and running in seconds when you start back up. The SSD drive is fast and roomy. I ran some antivirus scans and told it to do a full scan and it was done in a matter of minutes. File tranfers through a network drive were rapid and easy and the amount of storage is great to hold just about anything you would need without having to rely on much cloud storage for space saving.
This model also has a fingerprint scanner next to the track pad that works very well. In Windows 10 just program some fingers through the wizard and you can just press a finger to log in. The pad is very accurate and its not hard to line up your finger to log in like other models. The track pad is the standard lenovo track pad with the buttons at the top and they have their unique red tracker ball that can really make you a speed demon if you take the time to learn how to use that plus the top buttons. The track pad is very responsive and a double tap is accurate and does not make you over click when moving files and doing point and click applications. The track pad also does not suffer from the "palm touch" like others that move your cursor around as your trying to type and you lazily rest your palms near the track pad. The keyboard is a very comfortable keyboard to use for long periods of time and should be acceptable to fast touch typists. The layout and spacing is good enough to allow for some speed typing when needed for crunch time when projects are due.

The laptop comes with plenty of ports, not like those other brands that try to force you to use one port for everything in the name of space saving!
There is 3 USB 3.0 ports, a gigabit Ethernet port, an HDMI port as well as a memory card slot. The power connector is Lenovos Square design which seems to be a little more sturdy than the typical round power ports. There is also a headphone jack and a display port adapter. The laptop also has a dock port on the bottom so it can be docked to Lenovo's docking station. This makes for a true desktop replacement for a travelling user and gives them an easier time using a larger display with the laptop.
There is also a 720P Hd webcam for better conferencing. I have not used this as I do not do web cam meetings so I cannot comment on how this works. Battery life is very good, they claim up to 18 hours of battery life but the milage may vary depending on how you use the notebook. I average a full day of battery roughly about 8 hours before I need a charge. Less if I am travelling and using more of my power hungry applications. The battery life and the weight were the 2 biggest factors that made me select this unit has my every day laptop. I was tired of a 4 to 6 pound monster on my shoulders and I wanted to have more battery life to be able to charge less than I was. The only drawback I have is some cloud applications when you log into their interface they have tenancy to run small so if you have issues seeing small fonts this could hinder your using some cloud applications on the unit. I mostly work on the local side when travelling so it is not a big deal to me. All in all this is a really great laptop for any road warrior and Lenovo designed an ultra book that is durable and lightweight but can get you through a whole day of work without needing a recharge.

Saturday, February 25, 2017

Distractions and Information Technology

A friend of mine who is in accounting told me he read a lot of articles on being more productive and avoiding distraction. So he said he is going to try a bunch and tell me the best ones then send them over if they seemed to help. I am of a skeptical nature so I figured he would come back and tell me none of them worked. I read some of those same articles and lots of times I think they are just not practical for real world working conditions. Well he came back and said some of them really helped him and he sent me some links to read.

One of them was how to avoid distractions and stay focused… Ok sure. Some great tips in there, keep your office clean and well lit and post a quiet Mantra that you can look at and try to calm yourself with. But the rest of them are not ideal for anyone in the Information Technology world. One tip was to turn off the internet… that is where all the links are that I need to do my job! All my monitoring tools and all my remote connections to different locations all come from some links in the interwebs. Next tip: Turn off your cell phone. Not possible. Sadly if you have 4 ways for someone to reach you when you are in a support role in IT they will find a fifth way and reach you there! Facebook and tweeting, no that’s out, I do not use them and I try to avoid them I know they are worthless and time drains when working. But texts I do get occasionally. However I make sure to tell them to call the help line or send an email. You cannot track a text or store it for future reference and that is important. So I make sure to manage the person and help them understand that yes text is fast but we don’t do text for support.

Now lots of studies are coming out and saying now that Multi tasking really doesn’t work and it sometimes hurts productivity rather than help. I can agree with that and I can understand that but when it comes to support for IT multitasking is a must and it happens. Trying to concentrate on one task at a time is the best way but does not always work in the IT world. As you’re focusing on trying to clean up an active directory list, a server might go down that you cannot wait on, so you have to become good at marking where you left off and be able to pivot really quickly to that server problem to fix it. Or a phone system might stop working at a location you manage while you’re trying to write up some technical reference guides for your team, save that document, you need to fix that phone system and figure out what the issue is. So yes is multitasking bad? Maybe but when it comes to support work in IT you don’t have a choice. Many things happen at once and you have to be able to stop and jump into whatever event has arisen and resolve the crisis.

I started reading the other article that he sent over and it was something about the habits of productive people. I read the first 2 bullets and stopped right there. The article says email is a big time waster. Don’t do it in the morning. This is also not possible in a support role, tickets come by email. Important vendor related issues come by email, Internet providers send new install contracts by email. Email is a vital function for IT. Maybe for a journalist or someone else it’s just junk and you can dictate that email is done later, but not in IT. I do however agree with one thing: If the email goes more than 2 replies, pick up the phone to resolve, emails will get things confused and can be a lazy way out. The last thing I read on that article made me laugh and it sounds completely made up like the author is trying to scare people. It said: Changing tasks more than 10 times a day drops your I.Q. 10 points. If that is the case than after 20 years of IT work, I should have no memory left and not be able to remember my own phone number… Wrong! I remember lots of stuff, and to keep myself sharp I challenge myself to use my brain. I do not use a password manager. I use different passwords and force myself to remember them without writing them down if possible. I strive to remember phone numbers and account numbers, and even how the boss takes his coffee! That is a soft skill of critical thinking that I like to make sure is always sharp and ready. So I do not think that statement is true and that article was deleted without being fully read through.

One thing that I did read, I found on my own and I sent it over to my buddy. He really liked what is said and was going to try to live it. I was going to work on living it too; I felt it was a powerful message. That is even if you’re doing a task that to you seems trivial and meaningless in your job, do it 110 percent. Strive to do everything at 110 percent no matter what it is, do not take shortcuts. This was advice given by a very successful CEO, who started his career as a waiter and was struggling to break into his field. He had an epiphany while jogging one day and realized he was taking lots of shortcuts and wondered if that held him back. He stopped taking shortcuts and became very successful. He said to this day that same restaurant where he was a waiter; he still holds the record for most steak sales in one night! He worked there almost 20 years ago! This article was wakeup call to me. I know I took shortcuts and on some tasks I did not enjoy I did just enough to get it done and did not give them much thought. I stopped and reevaluated how I did things and even posted the quote on my wall above my monitors so I could see it and make sure to always remember it. Even the trivial tasks might get you recognized for hard work and put you on a successful path if you strive to do them the best way you can.
So is multitasking bad for you? Do you take shortcuts? How can you just improve your overall career in small ways that help you strive to be greater? These are just some of the things to think about, as you grumble to yourself about having to go through that stack of bills that need to be paid. 110%...

Sunday, June 5, 2016

The IT Team are the unsung hero's of today's workplace.

The Information Technology Team are the unsung heroes of today's work place. You may not always see them or know everyone in the group. You may never see them come in during the morning, because they have come in early before everyone came in and they left late at night well after everyone went home. All the upgrades and the improvements that your computers and network needs has to be done with minimal disruptions during the day. So all those upgrades have to be done late at night. And if it breaks while being done then the IT team has to stay there until it's fixed. Sometimes that's an all nighter.
You may walk past their desk and see papers all askew and see them staring intently at their monitor. You may wonder if they are working on something or just reading about the next installment of The Walking dead. Believe me they are working. They might be looking at multiple monitors and be looking at multiple things at once. One screen may have a chart showing the network performance as things go to and from the office via the internet off your network. The other may have a desktop display of a server in another state and the person is trying to figure out why it keeps rebooting when no one asks it to. IT people have a lot on their plate just like everyone else. Lots of times they are working on 2 or 3 things at once because they have so much going on. Especially if they are understaffed like many are. Companies do not like to spend as much money as they should on IT because they feel there is no return on investment. If only they understood that all that time the IT crew spent upgrading the network really does make a difference for the performance of people being able to get to their information faster. If only they knew that expense for that new backups server already saved data that almost was lost because a server crashed during a busy budget time. You cannot put a price on some of that data so its hard to show a dollar expense for it.
IT people constantly have to think ahead and anticipate possible issues. If you see an IT person deep in thought they may be wondering about that small glitch in one server that makes the printer stop printing at times. It hasn’t happened in weeks but the IT person is thinking about it and trying to figure out what causes it to stop it before it happens again. IT people sometimes stay up laying in bed wide awake wondering about why something broke that day and what caused it and how to fix it from happening again. IT people have to think on their feet and when faced with multiple issues at once they must be able to figure out the one to go after first that is the most critical. You may not think that issue is the one that should be looked at first but there is a reason why they went for it first.
If you have a decent IT person at your company then make sure you thank them for their hard work. A good IT person is hard to find and they just want to know someone appreciates the work they put into keeping the IT running smoothly.

Saturday, May 14, 2016

Toshiba Tecra A50 Laptop review

My HP laptop that I have used for the last 3 years for work was getting old but still running well. We just got a refresh of Toshiba laptops which is our company standard. So I traded mine in to check the toshiba out and it has been a good trade off. Gone is the bulky tecra a50 of last year and in its place is a sleek light weight machine that has a lot of great features for its price point.

The Tecra A50C is powered by an Intel Core i5-6200U CPU. Mine is clocked at 2.30GHZ and comes standard with 4 GB of DDR3 ram. I was able to upgrade to 8 GB of ram to make sure all my server and cloud usage would not tax the machine while on the road. There is a 500GB Toshiba hard drive for storage and it is 7200RPM and works very quick to shuffle data around and has a great transfer rate. An Intel chip set powers the network connections which includes AC capable WiFi and gigabit Ethernet for being wired into the network.

On the left side you can see you have your Ethernet port along with 2 USB 3 ports and the head phone jack. A slim line DVD Burner completes the line up for the left side items.

On the right side you have your ac adapter plug in which is a smaller power brick to keep weight down. Then you have a fan vent for cooling along with your VGA and HDMI inputs for monitors and projectors. 2 more USB 3 slots round out the right side and then a SD Card slot for memory cards. They did away with the worthless dust cover for the SD card slot which is a good thing, one less thing to get lost as you transport your laptop to and from.

The keyboard has been completely redesigned and the key spacing is very well done. HP has always been number 1 for me with keyboard layouts but this toshiba really shines when you need to do some heavy typing. Also gone is the horrible track pad of old that used to click randomly even if your palms sat no where near it. The new track pad is a full featured pad that has built in right and left click buttons and feels very fluid and smooth to move and click with. There is also a track ball and keys if your used to the track ball coming from a Lenovo laptop. Both work very well to move around the screen and the amount of mis clicks is very minimal. Im just now getting used to the scrolling which makes more sense to scroll with 2 fingers on the pad rather than one finger on the far right of the pad as HP used to have setup.
The lower part of the laptop below the track pad has a very well placed finger print reader that works very well once setup. You can use Toshiba's finger print software to manage log ins or you can use Windows Hello which was very easy to setup and execute. Did I mention the keyboard is backlit? That alone sold me on swapping my laptop. I sometimes sit in bed at night with the laptop (Yeah I know blue light is killing my sleep and all...) And being able to find the keys and see them easier is very convenient. Most laptops at this 800-900 dollar price point should have this feature and some do not.

Lets discuss the one thing that is my most important feature in a new laptop and that is the battery life. It has to get me 6 hours or more to win my approval and my old laptop only did that with the help of a larger capacity battery that was bulky and added more weight to carry around. Thankfully this laptop is powered by a 45 Watt 4 cell battery that can achieve 6 hours of usage with medium screen brightness which is more than easier to see while typing away. The charge time can be long as now I ran the battery completely down for the first time and the chart is telling me it will charge fully in 2 and a half hours. The battery is removable so you could buy an extra to keep with you for long travel if your not going to be near an outlet for a while.

There is DTS studio sound and the speaker is very loud and crisp. No tinny sounding videos for the traveling professional! The screen is a 15.6 inch HD TFT LED Backlit screen and has 1366x768 screen resolution and supports 720p content, 16:9 aspect ratio. Pictures and videos are very clear and crisp and the Intel video chipset has a world of features if you want to tweak color settings and gamma options. There are also plenty of power settings that can be used to tweak the most juice from the battery to keep the laptop going longer when away from a power source.

The laptop has the docking station connector on the bottom and is compatible with the same docking station as last years model which is a savings of not having to buy a new docking station.
The laptop configuration that we order comes with the Windows 7 downgrade installed and the discs included if you want to upgrade to Windows 10. Being that my home desktop runs windows 10 and has no issues I did a quick backup of Windows 7 and upgraded to Windows 10 as soon as I setup the machine. My settings for my profile carried right over and the performance of the system felt very snappy and bug free. I have been using the laptop heavy for the last few weeks and it has not given me issues yet.
Did I mention its light? A mere 5 pounds which is a great thing when travelling. I already have a lot of weight with my extras in my bag and this will help keep the shoulder from complaining much when carrying around the laptop in the bag. Its light enough to walk around with and hold to look at the screen if there is no table or chair to rest it on while working. The build quality feels very solid and the tecra series was always well designed for long life and usage for the business professional. Some might say "why no touch screen?" Well our configuration we build we opted out of that as its not needed in the line of work we are in and it would possible confuse some of our end users while they were working in the cloud. I am also not sure that I personally would use it that much.
All in all this is a very solid laptop and a great value to purchase and use if you need a lighter laptop and something that is durable and will last for some time.
What are some of your favorite models laptops that you use for work? Comment and let me know.

Saturday, November 7, 2015

How long will this go on?

How long will this oppression go on? How long will the leaders who cant lead go untouched? Why do people allow this to continue to go on? Will it ever get better?
these are a few of my questions as I take a drag of my cigarette and scan the current news for the day on my local paper. I glanced up and looked all around at the sea of faces before me. many reading the stories I just had read and I did not see one face get angry with rage at the injustices their eyes just scanned. Everyone just sat there sipping their coffees and let that story sit. Some scrolled across things on their phones not seeming to be interested in the news that will affect them greatly. The shop was busy during the morning rush of people looking to get their caffeine fix before starting the day. It was warm on this autumn day. But the sun was fighting for space in the sky with the clouds. The week before had brought heavy rains and ran off fears of droughts. Now this week we were starting to see the autumn weather we all loved. Crisp air with bright zaps of color as leaves fell down from the trees. It was cold enough to run the heat in the morning but then you turned it off in the afternoon and maybe fired it up again in the evening.
I had spent the previous evening on the phone trying to convince my attorney that we should start a class action suit against a company making sub par parts on a popular vehicle. He tried to tell me that my thinking was out of line and my drinking was blurring my thoughts. I argued my case back and fourth with him for half the evening but in the end he finally gave up and hung up on me. Wait till he sends me his latest bill. Ill make sure it gets lost in the mail. I am sure this company should get heavy fines and lots of bad press. They cannot keep making these cars so shitty. Never mind the safety impact but the people will stop buying them and then they will complain that they cant compete in the global market place. The auto market place is a rough place to be in right now. Every one is cut throat with their pricing and if you don't give the customer the best bang for the buck your sales will fall. I decided to go look for a new car after I finished my coffee.
I dropped a tip on the table and left the coffee shop. A few moments later I was zooming down Smith street at 80 miles an hour looking to beat that god awful red light that comes up suddenly. I got through it as it was pink... Some honking and a few angry drivers, eh, let em bitch! I decided to head over to the car shops at North street. At least there I could get a good selection of cars from all the dealerships and see which one I wanted to buy. I was thinking a new BMW was in order.. I had grown tired of this red Audi with the turbo charger. Maybe I would go with a 7 series with some nice leather. It had been a while since I got leather in a car. I stopped getting it because the heat from the summer sun made sitting in shorts so unbearable. Too many days I had spent driving a useless car that I hated to drive. Now that I have the choice and the power to choose what I want I will always buy the car that I want without settling. If it does not have all the features I want, then I am not buying it. If i want it to have a button press that flips off the person behind me then i better have that option to put that in. Otherwise the car is not for me. Since I came into this fortune I have become the annoying consumer that most sales people don't want to deal with. Because I know exactly what I want and you cannot upsell me unless I planned to go all out on that item anyway. And I'm pushy. If I don't like you I will tell you and you will not be selling me anything. Ill go to a different sales person and ill keep moving around till I find the one that I want to deal with.